Learning
Knowledge base

Convenient access to corporate information via Telegram

Get a quick answer to a work-related question
with a link to the source document directly from your phone

Statistics show that 81% of employees face difficulties due to the lack of quick access to up-to-date work information while performing tasks. This reduces efficiency, slows down task completion, and may lead to mistakes. Sereda.ai solves this problem thanks to its built-in artificial intelligence and integration with the messenger.

Our AI assistant allows you to instantly find the necessary information in business documents or corporate training materials directly from your phone. This is the ideal solution for companies looking to improve employee efficiency and reduce the time spent searching for information.

Simply ask the bot a question, and the online assistant will instantly find the answer based on the corporate knowledge base and provide the source document. You no longer need to manually search for documents or log into the platform — the assistant will do it for you.

Key advantages of integration with the messenger:

Instant answers via messenger

Receive real-time responses to queries via Telegram from any device.

Multilingual support

The AI assistant supports multiple languages, making it more comfortable and convenient for international teams.

Data security

Access to documents is configured according to employee role and department, ensuring information security.

How does it work?

To connect the corporate chatbot, you only need to take three steps:

Register and log into Sereda.ai

Your company administrator centralizes all necessary internal documents on our platform, creating a unified ecosystem and granting access to employees.

Connect the messenger to your profile

Connecting to the chatbot takes just a few clicks, thanks to the intuitive interface. The setup process is as simple and fast as possible.

Start interacting with the corporate assistant

Open the chat with the online assistant in Telegram and get an answer to your question in a few seconds.

Customer feedback

Ivan
COO, Logistics, 100+ employees

We set up access to the Sereda.ai assistant on the staff's work phones

Challenge

Our employees had clear problems related to the speed and convenience of accessing up-to-date work information — regulations, directives, protocols, or updated job instructions. Given the specifics of our business, couriers, dispatchers, and other staff are often on the move, and it's important for them to have the latest versions of regulatory documentation at hand. Previously, staff had to call technical support or someone in the office who could find the information on a computer.

Solution

We started working with Sereda.ai and integrated their assistant with Telegram on all staff's work phones. This solution allowed our team to instantly access the necessary information through a simple query in the messenger. Instead of spending time calling colleagues or searching for documents manually, they just type a question in Telegram, and the assistant provides a clear answer with the corresponding document.

Result

Our couriers and dispatchers reduced their time spent searching for information by about 40%, significantly increasing their productivity. Instead of spending valuable minutes figuring out details, they can instantly get answers to work questions in the field without being distracted from their tasks. This solution not only optimized team performance but also significantly improved customer service speed.

Ready to optimize corporate information search with Sereda.ai?

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FAQ

The most frequently asked questions that we have already answered

What is the AI assistant?

The Sereda assistant is an intelligent tool powered by artificial intelligence that helps quickly find information in internal business documents and training materials. It significantly simplifies the search and access to knowledge within the company, ensuring quick task completion and minimizing errors.

How does Sereda integrate with Telegram?

The integration of Sereda with Telegram allows your employees to receive answers to work-related queries directly via the messenger. After connecting the bot to Telegram, simply write a query, and the AI assistant will instantly provide information from the corporate knowledge base along with links to the corresponding documents.

How does information search work?

The assistant analyzes all the documents and materials uploaded to the platform, responding to queries based on data from the corporate knowledge base. It not only provides information but also includes links to sources for further exploration.

Does the assistant support multiple languages?

Yes, the online assistant supports multiple languages, allowing employees from different countries to use it in their native language. This increases comfort and communication efficiency in international teams.

Is it safe to access corporate data via the messenger?

Yes, the integration with Telegram is secure. All data is encrypted, and access to information is configured according to employee role and privileges. This ensures that only authorized users can access the relevant documents.

Can an employee access information not intended for them?

No. Each user receives information only from the documents to which the administrator has granted them access. The system allows setting access levels based on the employee's role, department, or position, ensuring information confidentiality.